Office Clerk - Call Center

Winchester, Massachusetts, United States Part-time

Summary/Objective

The business of Mahoney's Garden Centers is distinctly influenced by seasons of the year. In all cases, each store location has its own unique needs relative to these seasons. To meet these needs, the company hires seasonal staff. The job description duties of seasonal staff are uniquely tailored to be highly flexible and available upon demand and shifts can be added, reduced or modified with little or no notice. 

We seek an energetic and organized candidate that is good with numbers and possesses superior phone etiquette and excellent customer service skills.

Essential Functions 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic office administrator duties, faxing, answering phones.

Call Center experience is helpful

Accurately count money and input numbers into a spreadsheet and fax reports, as per store policies.

Demonstrate solid customer service skills when working with our customers, especially if there is a customer problem or concern.

Available position part time weekends and evening hours.

 

Competencies

Prior experience handling money

Administrative experience

Customer/Client Focus

Teamwork Orientation

Communication Proficiency

Dependability

Work Environment

This job operates in an indoor and outdoor retail business environment. This role routinely uses standard office equipment such as computers and phones. You must be willing and able to serve in any weather condition, out of doors. No travel required.

Physical Demands

On a periodic basis, the position requires frequent sitting, standing, walking, climbing, stooping, kneeling, crouching, and/or crawling. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work

This is a permanent part-time position. Days and hours of work vary by schedule.

AAP/EEO Statement

At Mahoney’s Garden Center we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Mahoney’s Garden Center hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.